FAQs

Bite Box is a monthly surprise subscription box for your pet — filled with themed toys, functional treats, and emotional bonding moments.

Every box is crafted to match your pet’s playstyle, mood, and joy.

Bite Box: 4 packs of treats + 2 toys — ideal for one pet or light play.

Bite Crate: 8 packs of treats + 4 toys — double up for multi-pet homes or extra playtime.

Both follow the same monthly theme and personalization.

Yes! You can let us know if your pet has allergies, dislikes certain textures or flavors — and we’ll adjust your box accordingly.

Each Bite Box includes:

• 2 premium toys (based on your pet’s playstyle)

• 4 packs of functional, freeze-dried treats

• 1 themed collectible sticker for the Bite Verse Passport

• Sometimes... a little surprise 🎁

It’s simple:

• Choose your plan (monthly / 3-month / 12-month)

• Tell us about your pet

• We deliver joy every month

You can pause, skip, or cancel anytime — no guilt, just flexibility.

Yes! We offer one-time gift boxes if you’d like to try before subscribing — or send one to a furry friend.

All treats are:

• 100% real meat or functional ingredients

• Freeze-dried to preserve nutrition

• Free from fillers, preservatives, or artificial nasties
  

We also offer hypoallergenic or limited-ingredient options upon request.

It’s a fun way to track your pet’s monthly adventures!

Each box includes a collectible sticker that can be added to your pet’s Bite Passport. Collect stickers and unlock surprises along the way.

Currently we ship within Malaysia. International shipping coming soon — sign up for updates!

We ship according your subscription day each month.

For Bite Treats or Other Product will ship in 1-2 working day.

You’ll get tracking info once your box is on its way!