Privacy Policy

Last Updated: 11 September 2025

1. Information We Collect

When you visit our website, create an account, place an order, or interact with us, we may collect:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details (processed securely via third-party gateways).
• Order Information: Purchase history, subscription details, preferences.
• Technical Information: IP address, browser type, device type, cookies for analytics.

2. How We Use Your Information

• Process and deliver your orders.
• Manage subscriptions (Bite Box, Bite Crate, Bite Treats).
• Provide customer support and respond to inquiries.
• Improve website, products, and services.
• Send updates, promotions, or newsletters (only if you opt in).
• Comply with legal obligations.

3. Cookies & Tracking

We use cookies to remember your preferences, analyze traffic, and personalize your experience. You may disable cookies in your browser settings.

4. Data Security

We use industry-standard encryption and secure payment gateways to protect your data. We never sell or rent your personal information to third parties.

5. Third-Party Services

Your data may be shared with trusted partners such as:

• Payment processors (for purchase transactions).
• Shipping providers (for delivery of orders).
• Analytics tools (for website performance).

6. Your Rights

You may request to access, update, or delete your data, or withdraw consent for marketing communications. Contact us at: bitepetofficial@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: bitepetofficial@gmail.com